Shipping Policies

Thank you for visiting and shopping at PetPro Crew! The following are the terms and conditions that constitute our Shipping Policy.

 

Shipping Processing Time:

• All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. 

 

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.

 

Customs, Duties, and Taxes:

 • PetPro Crew is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

 Damages:

• PetPro Crew is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy:

• We currently do not ship outside the country. 

 

 Changes to This Policy:

• We reserve the right to update or modify this shipping policy at any time without prior notice.